Anger in the Air
-15%
portes grátis
Anger in the Air
Combating the Air Rage Phenomenon
Hunter, Joyce A.
Taylor & Francis Ltd
06/2009
236
Dura
Inglês
9780754671930
15 a 20 dias
600
Descrição não disponível.
Chapter 1 Anger in the Air; Chapter 2 The Perfect Storm; Chapter 3 Personnel Policies that Cause Air Rage or Why Unhappy Workers = Angry Passengers; Chapter 4 Passengers' Emotional Baggage; Chapter 5 Passenger Baggage; Chapter 6 The Genesis of Air Rage; Chapter 7 Reducing Air Rage; Chapter 101 Afterword;
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
rage;incident;airline;employee;cabin;crew;flight;attendant;road;unruly;Air Rage;Air Rage Incident;Young Man;Maryland Motor Vehicle Administration;Cabin Crew;Federal Aviation Administration;Perceived Service Failures;Mid Air;Pop Star;Airline Employees;FLEs;ED;Fare Wars;Disruptive Passengers;Ticket Agent;Unruly Passengers;Carbon Monoxide Gas;Verbal Judo;Road Rage;Tv Evangelist;Nicotine Withdrawal;FAA;Health Monitors;Flight Crews
Chapter 1 Anger in the Air; Chapter 2 The Perfect Storm; Chapter 3 Personnel Policies that Cause Air Rage or Why Unhappy Workers = Angry Passengers; Chapter 4 Passengers' Emotional Baggage; Chapter 5 Passenger Baggage; Chapter 6 The Genesis of Air Rage; Chapter 7 Reducing Air Rage; Chapter 101 Afterword;
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
rage;incident;airline;employee;cabin;crew;flight;attendant;road;unruly;Air Rage;Air Rage Incident;Young Man;Maryland Motor Vehicle Administration;Cabin Crew;Federal Aviation Administration;Perceived Service Failures;Mid Air;Pop Star;Airline Employees;FLEs;ED;Fare Wars;Disruptive Passengers;Ticket Agent;Unruly Passengers;Carbon Monoxide Gas;Verbal Judo;Road Rage;Tv Evangelist;Nicotine Withdrawal;FAA;Health Monitors;Flight Crews
