ETTO Principle: Efficiency-Thoroughness Trade-Off

ETTO Principle: Efficiency-Thoroughness Trade-Off

Why Things That Go Right Sometimes Go Wrong

Hollnagel, Erik

Taylor & Francis Ltd

05/2009

162

Mole

Inglês

9780754676782

15 a 20 dias

380

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Contents: Prologue; The need to understand why things go wrong; From rationality to ETTOing; Explaining human irrationality; Efficiency-thoroughness trade-off in practice; The usefulness of performance variability; ETTOs of the past; ETTOs of the future; Epilogue; Index.
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ETTO Principle;Performance Shaping Factors;Accident Investigation;Practical Human Reliability Assessment;Information Input Overload;Normal Accident Theory;Bow Visor;Description Decision Theory;Information Push;FRAM;Fault Tree;Naturalistic Decision Making;Winnipeg Regional Health Authority;TRC;FDA State;Surgery Resident;IEEE 7th Conference;Performance Variability;HRA;ETTO Rules;Radiology Resident;Ultra-safe Systems;Stop Rule;HSE Management;Information Pull