Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry

Beating the Odds?

Hosie, Peter; Pforr, Christof

Taylor & Francis Ltd

02/2009

268

Dura

Inglês

9780754673804

15 a 20 dias

660

Descrição não disponível.
Contents: Preface; Introduction: beating the odds?, Christof Pforr and Peter Hosie; Part 1: Crisis management and security: strategise versus improvise in a turbulent environment, Bella Butler; From conception to implementation: towards a crisis management framework, Samir Ranjan Chatterjee and Cecil Arthur Leonard Pearson; Crisis management in tourism: a review of the emergent literature, Christof Pforr; Tourism crisis management, knowledge management and organisational learning, Deborah Blackman and Brent W. Ritchie; Human resource development: proactive preparation to manage crises, Peter Hosie. Part 2: Vulnerability analysis and sustainability in tourism: lessons from Phuket, Alan Nankervis; Terrorism, tourism, wellbeing and sense of security: the case of Australia, Alfred Michael Dockery; Disaster response and tourism recovery strategies in the Maldives, Jack Carlsen; Training for crises responses: a case study of Chinese medical professionals, Cecil Arthur Leonard Pearson and Samir Ranjan Chatterjee; Precautions against future tsunamis: a case study of Galle district, Sri Lanka, Acushla Felix, Ross K. Dowling and Raguragavan Ganeshasundaram; An exploration of risk management strategies in regional tourism businesses: the case of the Eurobodalla region, Tracey J. Dickson; Crisis and post-crisis tourism destination recovery marketing strategies, David Beirman; Conclusion: beating the odds!, Peter Hosie and Christof Pforr; Index.
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Crisis Management;Recovery Marketing;bali;Tourism Disaster Management Framework;bombings;Tourism Crisis Management;double;Bali Bombings;loop;Tourism Recovery;learning;Project Phoenix;recovery;Recovery Campaign;marketing;SARS;crises;Tourism Crises;severe;SARS Outbreak;acute;Double Loop Learning;Earth Quakes;Crisis Communication;Al Aqsa Intifada;Key Source Markets;SARS Crisis;Medium Tourism Enterprises;Chinese Medical Professionals;Knowledge Brokers;Crisis Management Strategies;Crisis Events;Wider Issues;HRM Professional;Crisis Management Program