Globalization and Human Resource Management in the Airline Industry

Contents: External Relations: Relations with customers; Relations with the state and human resource management in airlines; Relations with investors, suppliers, the general public and competitors and human resource management; Airline organization and external relations. Internal Relations: Theory of airline organization; Elements of airline organization. Industrial Relations and Human Resource Management: Industrial relations. Human Resource Management and Other Management Functions: Airline production management and human resource management; Finance and human resource management; Personnel management; Bibliography; Index.

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• Teoria e comportamento organizacional
• Controlo de qualidade (C.Q.) e Gestão da Qualidade Total (G.Q.T.)
• Indústrias aeroespaciais e do transporte aéreo
• Gestão do pessoal e recursos humanos

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